Policies
Payment Policy:
Payment Methods: Our required method of payment is by pre-approved, Auto-Pay, directly debited from your checking account or charged to your credit card on the 25th of each month prior. A convenience fee 3% will be added to the total amount. By choosing this option, you authorize regularly scheduled payments to be made by MFA Studios. This permission will remain in effect until you notify us in writing to terminate this authorization. If for any reason, your payment does not go through, we will notify you and attempt to process the payment again, however, a $25 late fee will be added to your account. By entering your payment information via the MFA Studios payment website, you authorize MFA Studios to initiate electronic payments for the balance due on your account. You understand that payments will be processed on the 25th of each month as long as there is a balance due. You understand that the payment amounts may vary as classes are added/dropped or as other charges/payments are applied to your account. If you want to pay in person via check or cash, please submit payment by the 24th to avoid using the card on file. If payment is not made BEFORE the first of the month, a $25 late fee will be assessed. If balance is not paid by the first of the month an automatic withdrawal will be made. MFA reserves the right to fill the class space and not hold space in a class if there is nonpayment.
Billing Questions: Please address billing questions to Billing@MFAStudios.com If you would prefer to speak with the Director directly, please leave a message with the staff at the studio front desk or make your request directly to her via email. She will call you within 1 business day of your message or request.
Collection Process: In the event your account becomes delinquent and all attempts to remedy the balance fail by working directly with MFA Studios personnel, MFA Studios reserves the right to place your outstanding balance with an outside collection agency or law firm, any applicable collection fees, attorney fees, court costs¸ and/or court-ordered interest will be your responsibility.
Enrollment & Withdrawal Policies:
Perpetual Enrollment: Membership with MFA Studios is offered on a perpetual basis. This means that the sessions do not end, they continue from month to month, perpetually. You may end your lessons at any time by following our Withdrawal policy. If you do not withdraw, your enrollment will automatically be renewed in August for the next year. Your monthly payments will be recalculated and the Annual Fee will be added. If a student is promoted to the next level, we will notify you of the schedule change at that time, no action is needed on your part to continue your Perpetual Enrollment.
Refund & Withdrawal Policy for Dance, Acro, Cheer, non-competition Classes/Camps:
Non-attendance does not constitute withdrawal from our program. Notification to withdraw from a class must be received in writing to MFA by the 15th of the month PRIOR in order to stop tuition payment for the following month. No exceptions. The student's intention to withdraw may be submitted via email or by a letter submitted in person to front desk staff. Upon receipt of your written request, you will receive an MFA Studios Withdrawal Request Form. MFA Studios Withdrawal Request Forms must be completed and submitted, via email or in-person to the front desk staff, in order for the withdrawal to be complete. The student may continue to attend their scheduled class(es) during the 30-day period, payment of tuition is still expected and may be made by the continuation of electronic payments or by direct payment through front desk staff. The total value of lost dance days due to holidays or holiday breaks has been considered and is reflected in the monthly tuition amount. There are no additional refunds or credits for missed dance days due to holidays.
Registration Fee: A Fee of $99 is charged once yearly on the July statement (due by July 25) and is non-refundable. This fee covers the administrative costs involved in maintaining your account (including staff coverage and online access), course layout by demand, instructor contracting, classroom allocation, and class scheduling for the preceding year. Registration fees for students enrolling after the start of the season (August 1) are due upon enrollment in order to secure a spot in class. If enrollment occurs in June or July, with payment of the fee, no fee will be assessed until the following August.
Make-Up Policies: If a class is missed due to illness, vacation, or we are closed due to a holiday, inclement weather, or instructor availability we encourage you to participate in a Make-Up Class within four (4) weeks of the absence. This is a great opportunity to try a new class that you've been interested in or take a class that is similar to or the same as your current class. Make-up lessons must be pre-arranged as some classes may have size restrictions. Please contact the front desk to review the schedule and register. Make-ups cannot be used in the substitution of tuition payment.
Participation and Release of Liability:
I have chosen to participate in fitness or have my child(ren) participate in the instruction given by Mayeisha's Fine Arts Studio LLC ("MFA Studios"). I acknowledge that I understand the nature of the activities either I or my child(ren) will be participating in and the possibility that despite precautions, accidents, and/or physical injury may occur. I agree to release and hold harmless MFA Studios including its' teachers and staff members from any cause of action, claims, or demands now or in the future. I will not hold MFA Studios liable for any personal injury or any personal property damage or loss, which may occur on the premises before, during, or after classes or which may occur at any MFA Studios sponsored event outside the studio. Furthermore, I agree to read and follow the class and facility policies and take full responsibility for my and/or my child(ren)s behavior in addition to any damage I or they may cause to the facilities utilized by MFA Studios.